Physical Installation Procedures:

Checking out of a Site

When completing an installation please call us at 877-258-9441 opt 2  to answer a few questions and to get the Tamper Detection initial capture.

1. What is the Job ID Number, or Store ID Number?
2. What is the Site Name?
3. Is the site using an Encoder or similar device to host Analog cameras?
   1. If yes, where is the power supply for the cameras located?
4. Where is the EnVR located specifically? (i.e. Office in the rack, Network Room, etc.)
5. What network device is the EnVR NIC1 Primary Port plugged into? (This is always a Firewall or Router/Modem not a PoE Switch. With some set ups, the EnVR is getting internet through a PoE switch, we still need the Firewall or Router/Modem specifically.)
6. What port on the network device is the EnVR plugged into? (Please specify the port on the Firewall or Router/Modem the primary connection is plugged into.)
7. If there is a PoE switch, how many unused, available PoE ports are remaining? (Not including non-PoE ports, SFP ports or Uplink ports.)
8. Who on site did we verify the installs with? (On-site manager, GC, or manager’s full name.)
9. What is the installing technician’s full name? (Install Technician or primary contact full name.)