Offline Analog Cameras

Identify the gray/beige Altronix brand metal camera power supply box, which is supplying power to your analog cameras and ensure it is connected to a working power outlet.

  • Each cable should be labeled according to its connected analog camera. Find the cable related to your affected camera and ensure that it is securely clipped into the switch.
  • If your system is reporting multiple analog cameras off-line, reboot the unit by holding down the power button until the unit shuts off. Press the button again to turn it back on.

If you are still having trouble bringing your EnVR online, you may have a more complex hardware or software issue to resolve and can leverage our Envysion Support staff to assist you. Call 1-877-258-9441 option 1 or use the in-application chat functionality to engage Envysion Support.


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