Frozen EnVR or Cameras
If your EnVR LCD Screen is frozen or the cameras on the monitor appear frozen, follow the steps below:
- Press and hold the power button for 5 seconds, the EnVR will power off.
- Wait for 30 Seconds and press the power button again to power on the EnVR.
- Wait for the EnVR to boot up, this may take up to 10 minutes.
- If the EnVR is still having issues, call 1-877-258-9441 option 1 or chat Envysion Support.
- Inform the support representative the steps you have taken.
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