Report a Problem

Click on the settings cog icon, then click on the “Report Problem” link.

Live Chat

Once you’ve logged into your account, select the chat icon at the top right corner to be connected to a live agent.

For urgent matters that require immediate assistance, please call (toll-free) 877.258.9441, Option 1

Hours of operation for our Technical Support Team: 6:00 am – 8:00 pm MDT, 7 days a week (including holidays)