Device Management:

Understanding Camera vs Channel Terminology

To make managing your Envysion services as simple as possible, we have a standardized way to measure subscriptions and hardware capacity.

Here is the core rule to remember:

  • Subscriptions are based on the number of connected physical cameras.
  • ENVR capacity is based on the number of processed video channels.

How Subscriptions Work

Your subscription fees—including Managed Video Service (MVS), Cloud Archive, and Support—are based purely on physical camera counts. Here is how specific devices are counted toward your subscription:

  • 360° & Multi-Head Cameras: These count as exactly one camera toward your subscription, even if they produce several video streams.
  • Cloud Archive: While this service archives video channels, it is only charged by the physical camera.
  • Auxiliary Screens: Secondary streams, such as HALO dashboards and Drive-Thru timer screens, are not cameras. Therefore, they do not increase your subscription cost, even if they are recorded.
  • Encoders: These are counted based on the number of connected IP cameras plus your active analog channels.

How Hardware Capacity Works (ENVR Processing)

While multi-head cameras and auxiliary screens do not increase your subscription costs, their extra video streams do count as individual channels.

All channels contribute to your ENVR processing load. When planning an Envysion system, the ENVR model must have the channel capacity to handle all standard cameras, extra streams from multi-head cameras, and auxiliary screen recordings.

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