Refund Report:

By Employee

By Employee

By Employee summarizes refund data by the employee who was logged into the register the refund was rung on. This view allows users to compare employee refund activity side by side, and build reports targeting outlier employees, such as employees who rang in more than a single refund in a shift, or who exceeded the total dollar amount of refunds.

COLUMN DEFINITIONS
  • Employee: The name or employee code of the employee.
  • Location: The name of the location.
  • Refund Amt: The total refund dollar amount against transactions in this set.
  • Refund Amt (%): The percentage of refunded dollars relative to the gross (pre-tax) sales. This percentage will adjust as filters will affect the refunded dollars, but not the gross sales.
  • Refund Trans Qty: The number of refund transactions for the set
  • Refund Trans Qty (%): The percentage of refunded transactions relative to all transactions.
  • Avg Refund Amt: The total refunded dollars divided by the total refunded transactions for this set.

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