Refund Report:

By Approving Manager

By Approving Manager

By Approving Manager summarizes refund data by the manager who approved the refund if it was required. This view allows users to compare manager refund approval activity side by side, and build reports targeting outliers, such as managers who have exceeded the maximum number of refunds allowed during a specific day, or where the refund dollars as a percentage of sales have elevated above an approved threshold.

COLUMN DEFINITIONS

• Approving Manager: The name or manager code of the manager.
• Location: The name of the location.
• Refund Amt: The total refund dollar amount against transactions in this set.
• Refund Amt (%): The percentage of refunded dollars relative to the gross (pre-tax) sales. This percentage will adjust as filters will affect the refunded dollars, but not the gross sales.
• Refund Trans Qty: The number of refund transactions for the set
• Refund Trans Qty (%): The percentage of refunded transactions relative to all transactions.
• Avg Refund Amt: The total refunded dollars divided by the total refunded transactions for this set.