Appendix B: Troubleshooting the DVR Solution:

EnVR / Bridge Status

Each EnVR/Bridge provides a status on the console output that allows initial setup issues to be diagnosed. Connect a monitor to the EnVR/Bridge, then for EnVR enter ctrl-alt-F1, and you will observe the following system status page, which will provide a complete picture of the system status and connectivity.

EnVR_Bridge Status

Verify the IP address and gateway against your cut sheet, confirm that cameras are reporting as on-line and that the VPN Status, which represents the successful connection of the appliance to the Envysion application, is “Active”.

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