Report Types:
Transaction Report
Overview
The Transaction Report is a overall starting point to finding any transaction of concern. It has numerous custom filter options to find specific types of transaction – such as whether the transactions have discounts, deleted items, returned items; transactions from specific registers. times of day, or registers; or a simple receipt number filter to find a specific transaction. It also is where other non-sale related transactions, such as No Sales, Paid Outs, and Safe Drops events can be found and reviewed.
Transaction Report Views
- By Location
- By Employee
COLUMN DEFINITIONS
- Date: The end date and time of the transaction in the ‘yyyy-MM-ddTHH:mm:ss’ format.
- Employee: The name or assigned employee code of the employee.
- Reg #: The POS terminal the transaction was processed on.
- Receipt #: The ID assigned to the transaction.
- Transaction Amount: The net amount of the transaction.
- Tender Type: The type(s) of payment used to complete the transactions (e.g. cash, credit/debit, gift card).
- Card Number: A portion of the credit card number, if used and available from your POS data.
- Persons Detected: If configured, the number of persons detected at the front counter or vehicle at the pick up window for refund, void, paid out, and no sale transactions.
What should I do when I identify fraud or suspicious activity?
When you find a transaction where an employee has committed fraud or other suspect activity has occurred the best course of action is to create an incident using Envysion Incident Management. See this article for information on creating an incident from a report. If you do not have access to Incident Management, select the scissor icon from the player to create a clip that can serve as evidence of the incident.