Troubleshooting:

How To Identify If Your Site Has Analog or IP Cameras

If you are having issues with one or more of your cameras being offline, then it will be important to know what type of cameras are at your site so that you can perform some basic troubleshooting.

  1. Log into your Envysion Web App
  2. Click on ‘Watch Video’ located at the top of the page
  3. Click on the site location
  4. Click on ‘Site Settings’ located at the bottom left corner
  5. Click on ‘Devices’ located on the left
  6. There will be a column labeled ‘Hardware’ and it will display the camera channel and whether it is an Analog or IP camera

 

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